Loosing some chat data on Teams client after the chat groups has been added to Favorites


Please let us know what are the limitations for marking an existing chat conversation (not at a channel) as Favorite.  One of our users lost several days of data in his Teams client, when he marked it as favorite chat. Then, he removed the Favorite and lost even more.  He could still see it on his phone, but on his PC it has days of missing conversations.  He tried with reboot / login – out from the client, and the issue was still there.

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