May 07 2020 09:17 AM
May 07 2020 09:17 AM
It seems that for the time being, the Live Events and Meeting Recordings are not available in these countries Germany, Switzerland and France. Am I wrong? I've seen many cases from customers from these countries and we could not get the Live Events and Meeting Recordings to work.
We understood from Support that the issue is related to the fact that Data center where Stream Data is stored is in another location than the location where MS Teams Data is stored.
So for example if you are a German company with your MS Teams Data stored in Germany, but Microsoft Stream is in the European Union, then the Live Events and Meeting Recordings will not work.
This is a bit confusing because when purchasing a plan that contains the feature for Live Events, such as E1 E3 and E5 nothing about this limitation is mentioned, instead it shows that they are available.
When will these two features be implemented in these countries?
Thank you in advance
May 08 2020 04:28 PM
HI @IonutDragos, thank you for this question, I'll make sure to pass this along to the product team.
May 28 2020 05:22 AM - edited May 28 2020 05:24 AM
This is a big issue for us as well, we have multiple clients in Switzerland and they are unable to use Live Events and Meeting Recordings. This restriction is nowhere to be found in the marketing material so basically this features does not work as advertised. Do you have any ETA on when these functionalities will be implemented in the Swiss data centers?
Jul 21 2020 07:48 AM
@roman_s_f Does anybody know whether the release of the roadmap item 59665 (cf. screenshot attached) will also as a "side-effect" immediately enable Live Events in the affected regions, such as Germany? If not, can you point me to a separate roadmap item regarding Live Events?
Mar 09 2021 05:16 AM
@IonutDragos Please see the attached Message Center post, Live Events is being enabled in local datacenter regions France, Germany, South Africa, South Korea, Switzerland and United Arab Emirates in March
Mar 09 2021 05:17 AM