Integrating Teams and Emails

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Occasional Contributor

Are there any plans to have chat functionality available within Teams so that users can have chats within an email rather than sending the email to a MS Teams groups?

10 Replies
Please elaborate this a little further :) Adam
Are you referring to Private Chat? If so you can already do this through the Chat tab on the left side of the Teams client

I'm not 100% sure I understand the scenario but if you are looking to have a private conversation with one or a few people private chat is the place to do it.  We'd see that as replacing the email thread rather than needing to integrate with it.   Channel conversations are for the team as a whole to keep up to date on what's going on.  

 

Is that helpful? Were you thinking of something else?  

Yes but take an example where I receive an email from a client, if I want to share and have a conversation with other team members I have the following options

 

1. Email to other team members and create a thread which is not an option

 

2. Forward the email to a channel and add team members to that channel. The problem with this is that over time you need to create multiple channels for multiple customers some of which have different team members. Teams would just become a mess and unwieldy where it would defeat the purpose of using Teams in the first place and would be easier to just revert back to email.  

 

What would be more suitable is if there was an option in Outlook if there was a teams plugin where I could ping a team member within the email and say "have a look at this email, what do you think etc" rather than creating a channel, forwarding the email to that channel etc. 

 

Make sense?

 

 

OP here. Just read my post again and what I meant to say was integrating teams within emails/outlook so that when I get an email I can have a chat with a colleague about the content of the email rather than forwarding emails back and forth.

OP here. Just read my post again and what I meant to say was integrating teams within emails/outlook so that when I get an email I can have a chat with a colleague about the content of the email rather than forwarding emails back and forth.

Hi

 

@Brendan Brady I have a solution for this - I know exactly what you mean. Contact me, paul@stitch-ai.com

 

PG

@pgstitch ,Hello is it possible to share the solution? I have the same situation with Outlook...

 

thank you 

 

Christian

@Chris995 please email me - much easier - I can send you something!

OP here. Just read my post again and what I meant to say was integrating teams within emails/outlook so that when I get an email I can have a chat with a colleague about the content of the email rather than forwarding emails back and forth.@Karuana Gatimu