Feb 19 2019 06:11 AM
We have noticed a lot of issues with the desktop client that are intermittent and hard to nail down to actually report.
Things like being unable to add members or manage members, or not being about to @ mention people or groups; just to name a few.
Is there a plan to address these types of issues to make the client more stable and reliable?
Feb 19 2019 06:15 AM
Our recommendation is to open a support ticket in order to get the issues fixed right away.
Feb 19 2019 06:16 AM
Hi! This also sounds like client specific or permission / config setup..When you are having issues post on the TechCommunity and you will get help!
Adam
Feb 19 2019 06:18 AM
Feb 19 2019 06:21 AM
Feb 19 2019 06:23 AM
Please break down your issues and describe them in details next time they occur and create a post in the Microsoft Teams community! People there will help you and figure out if there's something to be done or if this is something on Microsoft's side!
Of course you should create a ticket first if it's something causing an imminent impact!
Adam
Feb 19 2019 06:26 AM
I confirmed with my team that these issues are in both the browser and desktop client when we see them.
Feb 19 2019 06:27 AM
Feb 19 2019 06:31 AM
Yeah, creating a ticket can take some time to be picked up, therefore I recommend the TC!
I've not seen much of these kinds of problems before! Maybe an private team - Not an owner?
Feb 19 2019 07:09 AM
Vanessa,
When you see these issues happening, it would be very helpful for support and us in the PG if you grab logs in the moment and then submit them once you've opened a support case so we can investigate. Here are instructions: https://docs.microsoft.com/en-us/microsoftteams/log-files
Jun 08 2019 06:31 PM
Jun 08 2019 06:32 PM
Jun 08 2019 06:37 PM
Jun 08 2019 07:59 PM
Jun 08 2019 08:14 PM