Jul 02 2020 10:10 AM
Hello fellow Teams Fans
We've been using Teams during Covid for communication between our remote staff, and slowly beginning to appreciate how powerful it is. I've enabled Teams Voice for a few users as a trial to allow us to call and be called from land lines.
Are there any plans to allow call recording? All the details I find on line are around recording conference calls/videos. Nothing about one to one calls. It's important for our business to record all our in/out calls for auditing by our clients.
As an admin I'd ideally like to record all calls, store them centrally, and have reports available
thanks
Jul 02 2020 10:26 AM
Thanks for the link. I was hoping for a few slider buttons
This seems far too complex for my abilities. I guess we need to engage with a consultant with some experience in this.
Jul 02 2020 10:31 AM
Even a button for the user to record a one to one call would be a start and easy for small businesses like us.