[Service Restored] Video encoding delayed in East US

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Highlighted
Microsoft

Type: Incident

Status: Service Restored

Last updated: 10/17/2019 6:32am PDT

 

User Impact: Videos uploaded will not be playable.

 

Scope of impact: Tenants provisioned in East US are affected.

 

Current status: We identified that an upstream service that supports new video encoding was not performing as expected, resulting in videos becoming queued, waiting to be encoded. We moved the encoding service onto an alternate infrastructure.

 

Start time: 10/17/19 3:30am PST

End time: 10/17/19 6:00am PST