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[Service Restored] Stream video processing delays in US East affect meeting recording links in Teams

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Highlighted
Microsoft

Type: Advisory

Status: Service Degradation 

Current Status: Service Restored

Last updated: 3/26/20 5:47 PM PDT

 

User Impact: Users may have been experiencing longer than normal video processing times on Microsoft Stream. In some cases, this manifested in Teams meeting recording links appearing to expire within Teams. The meeting recordings are available in the Stream website and the links were emailed to users, so users with an "expired link" should check these venues to find their meeting recording.

(NOTE: I previously reported delays in North Europe and West Europe; this was actually established to not be the case after further investigation into the data).

 

Scope of impact: The issue affects Stream customers whose tenant is in the US East data centers and uploaded a Teams meeting recording which took more than 30 minutes to process.

 

 

Start time: Thursday 3/26, 9:30 PDT / 12:30 EDT

End time: Thursday 3/26, 15:45 PDT / 18:45 EDT