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[Service Restored] Stream unable to create or play videos for customers in the US East data center

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Microsoft

Type: Incident

Status: Service Restored

Last updated: 08/22/20198 2:30 PM PST

 

User Impact: Users may be unable to create or play videos hosted on Microsoft Stream

 

Scope of impact: This issue affects all Stream and Office Video customers whose tenant is in the "US East 1" data center. You can check the data center your Stream tenant is tied to from your Stream website: Microsoft Stream > ? > About Microsoft Stream > Your data is stored in

 

Current status: We identified an issue that caused the service responsible for playback and creation to become degraded. We are investigating a resolution.

 

Start time: 08/22/2019 9:30AM PST

 

Next update by: 08/22/2019 1:50PM PST