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[Service Restored] Stream customers in US West now able to upload new videos and start live events

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Microsoft

Type: Incident

Status: Service Restored

Last updated: 11/7/2019 3:00pm PDT

 

User Impact: Videos uploaded were not being encoded and users could not start live events.  Notifications and emails were also affected.

 

Scope of impact: Tenants provisioned in West US were affected.

 

Current status: We identified an upstream service dependency that was experiencing an outage.  Engineers have identified root cause and successfully mitigated the issue.  Stream services have been restored.

 

Start time: 11/7/2019 12:09am PDT

End time: 11/7/2019 11:15am PDT