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[Service restored] Customers in the US may experience delayed or failed video encoding

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Highlighted
Microsoft

Type: Incident

Status: Service Restored

Last updated: 12/17/2019 3:30am PDT

 

User Impact: Video uploaded are taking longer to encode or are failing.

 

Scope of impact: Tenants provisioned in West US were affected.

 

Current status: We've determined that our automated tests were giving us a false indication of encoding failures and slowness. Uploads and encoding should be working as expected.

 

Start time: 12/17/2019 1:47pm PDT

End time: N/A