[Extended recovery] Stream experiencing processing delays in North Europe data center

%3CLINGO-SUB%20id%3D%22lingo-sub-1247143%22%20slang%3D%22en-US%22%3E%5BExtended%20recovery%5D%20Stream%20experiencing%20processing%20delays%20in%20North%20Europe%20data%20center%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1247143%22%20slang%3D%22en-US%22%3E%3CP%3EType%3A%20Incident%3C%2FP%3E%0A%3CP%3EStatus%3A%20Service%20recovered%3C%2FP%3E%0A%3CP%3ELast%20updated%3A%2003%2F23%2F2020%202%3A30%20PM%20PT%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EUser%20Impact%3A%20Users%20in%20North%20Europe%20and%20West%20Europe%20may%20experience%20extended%20video%20processing%20delays%20and%20failures%20when%20joining%20live%20events.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EScope%20of%20impact%3A%20This%20issue%20affects%20all%20Stream%20customers%20whose%20tenant%20is%20in%20the%20%22North%20Europe%22%20or%20%22West%20Europe%22%20data%20centers.%20You%20can%20check%20the%20data%20center%20your%20Stream%20tenant%20is%20tied%20to%20from%20your%20Stream%20website%3A%20%3CSTRONG%3EMicrosoft%20Stream%20%3C%2FSTRONG%3E%26gt%3B%3CSTRONG%3E%3F%20%3C%2FSTRONG%3E%26gt%3B%3CSTRONG%3EAbout%20Microsoft%20Stream%20%3C%2FSTRONG%3E%26gt%3B%3CSTRONG%3EYour%20data%20is%20stored%20in%3C%2FSTRONG%3E%E2%80%A6%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3ECurrent%20status%3A%20We%20have%20implemented%20workload%20reduction%20mitigations%20and%20are%20monitoring%20a%20recovery%20in%20encoding%20latency%20and%20live%20event%20issues.%20We%20continue%20to%20monitor%20the%20service%20workload%20and%20scaling%20up%20resources%20where%20possible%20to%20meet%20demand.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EStart%20time%3A%20%3CSPAN%3E2020-03-18%2002%3A00%20PDT%3C%2FSPAN%3E%3C%2FP%3E%0A%3CP%3E%3CSPAN%3EEnd%20time%3A%26nbsp%3B2020-03-24%2015%3A00%20PDT%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Microsoft

Type: Incident

Status: Service recovered

Last updated: 03/23/2020 2:30 PM PT

 

User Impact: Users in North Europe and West Europe may experience extended video processing delays and failures when joining live events.

 

Scope of impact: This issue affects all Stream customers whose tenant is in the "North Europe" or "West Europe" data centers. You can check the data center your Stream tenant is tied to from your Stream website: Microsoft Stream > ? > About Microsoft Stream > Your data is stored in

 

Current status: We have implemented workload reduction mitigations and are monitoring a recovery in encoding latency and live event issues. We continue to monitor the service workload and scaling up resources where possible to meet demand.

 

Start time: 2020-03-18 02:00 PDT

End time: 2020-03-24 15:00 PDT

0 Replies