Closed captions not displaying

Occasional Contributor



I posted on this before but got no reply, so I'm trying again. 


Closed captions no longer display in videos I've uploaded to Stream on Sharepoint. They did previously.


The only way I can get the captions to display is to switch Transcript and Captions to Off, back On, click on the CC button and select English (Australia).


People viewing the videos cannot use this workaround as they have View Only access.


Can someone help to rectify this issue, please?








If anyone else has this issue, I've found that the closed captions display as intended if I do not set noise suppression as the default.



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