Your migration to Microsoft Stream is blocked - MessageKey: videoviewcountmissing

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Occasional Visitor

We have a test tenant with 9 videos in Office Video. We tested out the migration to stream today. After about 3 hours, the migration failed with "your migration to Microsoft Stream is blocked. Open a support ticket." To open a support ticket, it's a bunch of hassle for us - we have to contact a third party, get permission, etc. We are testing as we're getting ready to do the same in our production tenant. It has a lot more videos. When you look at the videos in Office Video, there are video views that are associated with them. Can you help?

 

I looked at the issues in Excel and it is as follows: 

AccountIdEntityTypeEntityIdChildEntityIdIsBlockingMessageKeyMessageValuesPriority
nullVideocvid:820101:04c6f98f-4590-44ce-8410-2d002e44b067nullTRUEvideoviewcountmissing80
nullVideocvid:820101:06f1063e-c26c-4f76-a747-2d717544e860nullTRUEvideoviewcountmissingTire Test in Community Channel0
nullVideocvid:820101:74f76e2a-c5e3-4427-a4f2-58c1c181104anullTRUEvideoviewcountmissingIMG_13760
nullVideocvid:820101:8238b120-f852-4a19-b84e-d2709ade922cnullTRUEvideoviewcountmissing70
nullVideocvid:820101:83cf1672-fe9f-4ee5-9908-345b0ead9631nullTRUEvideoviewcountmissing27.00R49 Pyrolysis Testing Alkant Pan0
nullVideocvid:820101:9ced7c13-93b0-4056-b3cb-61bd366e0f76nullTRUEvideoviewcountmissingDelve Test0
nullVideocvid:820101:c98d7930-c0e0-41ac-a01d-d03ecbe96f5anullTRUEvideoviewcountmissingIMG_13770
2 Replies
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@DSTestTenant I am facing a similiar error. Unfortunately we are one stage ahead of you. 

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The errors are growing more and more eveyday. The go live date was scheduled for 23rd, on that date I saw only 3 errors, now the error persist as above and more and more warnings are appearing. 

Support cases to Microsoft are still pending, waiting for realitisc answers. 

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I'm in the same boat... Despite sending clear screenshot attachments to support, the call back only consisted of asking me to try it on different browsers, asking if the PC was rebooted (took 2 days for a call back, so it was), and if it was tried on a different network. The second callback attempted to do the same process, claiming the ticket wasn't updated from the original call, and that they'll escalate it. Hopefully someone will have an answer soon.