SOLVED

Why some video has no transcript & closed captions

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%2Fportal-autogenerate-captions%3C%2FA%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fstream%2Fportal-configure-transcript-mode%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fstream%2Fportal-configure-transcript-mode%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20this%20helps%3CBR%20%2F%3EThuyavan%3C%2FLINGO-BODY%3E
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Microsoft

Hi guys,

My mother language is not English, so preferred videos with caption/transcript, but I found some Stream video go with them while others not. Like this one:https://msit.microsoftstream.com/video/4ea76c9c-d39f-489d-9152-e3d3704b7f51.

 

Could anyone tell me why, the captions were generated automatically when being uploaded.  Is it possible to open these features?

 

Thanks in advance.

Zhonghua

7 Replies
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Hi,

Caption & transcript to the videos must be done individually for each video . I never seeon an option at the admin level.

Please refer below article for enabling caption/transcript.

https://docs.microsoft.com/en-us/stream/portal-autogenerate-captions
https://docs.microsoft.com/en-us/stream/portal-configure-transcript-mode

Hope this helps
Thuyavan
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Thanks Thuyavan,

SO you mean the original submitter didn't check the generate captions button, then is there any solutions to generate it, like download and upload again?
Zhonghua
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Yes you are right.

Hope this helps! 

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But the problem is I can't download, I'm not the submitter/uploader.
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Best Response confirmed by zhozhu2018 (Microsoft)
Solution

 

In order to download a video from stream, the video must be added to the group or channel by the submitter and the submitter must make you as owner . if you have "Display " rights you can only view and cant download .

 

Streamvideo.jpg

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The videos are uploaded by "Learning Media", can't find contact person, and even I found, I doubt they can grant me as the owner.  

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I dont think you would be able to get it then :)