Videos on Streams works sometimes

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Occasional Visitor

Hi!

I`m a school admin and we are using microsoft teams ( free ) for educational purpose.
Since friday the 19/2-21 our student have noticed that they are having trouble to se some videos/lectures on streams.
Sometimes the videos works, sometimes the circle are spinning round and the videos can not be seen.
 
Is this a known problem?
 
1 Reply

@Andrei_E - Video performance issues are not part of the normal operating standards for Stream. I would suggest you check the Service Health (All Services, Incidents, Advisories, and Reported Issues tabs) to check if any outages or issues are being reported. If you don't see any reported issues with Microsoft Stream, you will need to submit a case with Microsoft from your Microsoft Admin Center Portal by Clicking on the Support > New Service Request.

 

Microsoft 365 Admin Center

https://admin.microsoft.com/#/homepage