Video upload is incomplete and missing a part

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New Contributor

We have uploaded 20 video's in MS Stream, but all are consistently missing a part in the end.

 

Example 1. Main screen shows 02:48 and this is the correct length

chrome_2018-09-25_16-45-34.png

When playing the video, it stops at 2:02

chrome_2018-09-25_16-45-47.png

 

Example 2. Video duration is 02:42

7.3 Warranty.png

In play mode, it ends at 2:04

7.3 Warranty Video.png

 

 

The person has removed all video's from his pc, so we cannot recreate them. It's a day of work that's lost.

 Any idea why and how to correct it?

1 Reply
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This is very strange...stream does not modify your videos for sure, so I don't know what can happened in your case