Forum Discussion
Video recording is frozen after 25' but sound continues just fine
- Apr 01, 2020
Nikolas_LazaridisThere was a problem with recording screen capture some days ago, fixed March 28 I think.
The recording happens in the cloud at Microsoft, I think you can not do anything here beside open a ticket to the Microsoft support.
As a tipp: I record important sessions additionally with OBS on my local computer. But try beforehand whether your system can do it in terms of performance!
Nikolas_LazaridisThere was a problem with recording screen capture some days ago, fixed March 28 I think.
The recording happens in the cloud at Microsoft, I think you can not do anything here beside open a ticket to the Microsoft support.
As a tipp: I record important sessions additionally with OBS on my local computer. But try beforehand whether your system can do it in terms of performance!
Sorry for the dumb question, but how does one open a support ticket for streams issues ?
Thanks!
Alex.