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Nikolas_Lazaridis's avatar
Nikolas_Lazaridis
Copper Contributor
Apr 01, 2020
Solved

Video recording is frozen after 25' but sound continues just fine

Hi all,   Yesterday we recorded a 2h comp. networks session (about 25 students were attending). The first video (~1h) is fine, the second one started fine, but around minute 25' the frame is stuck ...
  • Tomislav Karafilov's avatar
    Tomislav Karafilov
    Apr 01, 2020

    Nikolas_LazaridisThere was a problem with recording screen capture some days ago, fixed March 28 I think.

    The recording happens in the cloud at Microsoft, I think you can not do anything here beside open a ticket to the Microsoft support.

     

    As a tipp: I record important sessions additionally with OBS on my local computer. But try beforehand whether your system can do it in terms of performance!

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