Jan 21 2019 07:07 AM
Jan 21 2019 07:07 AM
I want to use Stream as an e-Learning platform, I tried a short video for testing (20"), but this video is very blurry ... this quality is not acceptable. It's a just 2,2Mb mp4 file, this should be no problem? Starting the same video from SharePoint works fine ...
Jan 21 2019 05:53 PM
Jan 22 2019 04:18 AM - edited Jan 22 2019 04:27 AM
Yes, I uploaded a recorded Video (2,2Mb) … waiting since 24 hours, quality is still very bad ...
Playing same Video from SharePoint works perfect … why not from the video-platform (Video or Stream)?
Jan 22 2019 05:39 AM
Jan 22 2019 05:50 AM - edited Jan 22 2019 05:51 AM
Setting is on automatic, but changing to highest bitrate makes no difference.
After about 25" it changes to an acceptable quality, not good for an 30" video ...
Where are you based? US? Maybe a problem of the region?
Jan 22 2019 06:39 AM
I'm thinking you might just need to upload higher quality video. 2.2meg for 30 seconds, and the fact the bitrate is very low might be the issue as it might have an issue trying to encode something so low from the start? Also I bet region might have some effect there. I would just test with a higher end video and see what happens and go from there.
Here is my 10 second video, and it's bitrate is pretty high.
Jan 22 2019 07:43 AM
Of course I tested a bigger video with high resolution, but there was the same problem. Not a problem with my bandwidth (250Mbit).
I just need videos recorded from my screen, I want to use them as E-Learning videos, but I think Stream or Video is not the right place for this? Which I can't understand, because that is what it is made for!?
This is really annoying, especially if it's working in US region and not in Central or West Europe?!
There are a lot of posts about this problem reaching back to 2016 ... and I cant find any solution.
Apr 05 2019 03:34 PM
Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. Maybe this is happening for you?
Jun 11 2020 12:05 PM
Jun 19 2020 07:34 AM
Jun 29 2020 11:53 PM - edited Jun 30 2020 12:14 AM
Same issue here: Uploaded a recorded screen session, with
but even after hours it is available at Stream with 360p only.
Workaround using in-build screen recording won't work for me, because of the 15minute length limitation.
Anyone an idea, how to overcome this? Are there any special requirements the video needs to fulfill? MP4 as the format unfortunately won't say much.
Figured out a workaround, but kind of category creepy:
Has a few drawbacks, I admit, but at least works somehow
Jun 30 2020 12:13 PM
@Alex Balcanquall I am having the same issue. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality.
I was able to work around this by saving my recording in a AVI format and when I uploaded that, the system provided the 1080p playback. The only issue now is that it is showing just the 1080p and the 360p with nothing inbetween. I would also like to have the 720p available for users who have bottom of the barrel internet, but at least for now I was able to get the 1080p.
Jun 30 2020 12:38 PM
@johnsoep great info.
I am using xsplit vcam and xplit broadcaster and worked with their support to understand how their apps offer the stream to the team client.
Luckily they have a config file, it contains multiple resolutions.
Removing just the 640x360 resolution fixed the issue.
Either dshow has a bug or the teams client.
There is no workaround for OBS that I am aware of. https://obsproject.com/forum/threads/obs-virtual-cam-bad-video-quality-in-teams-skype.118800/ (i am the one posting the xplit detail in that thread)