Video not loading for non AD O365 persona

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Contributor

We have a couple of test user id's we use to test things from a non admin perspective -  not in AD, don't have email addresses but are licensed for O365. When I test Stream videos set to be accessible by everyone in the organization, they never load. They seem to load for regular users just not these test ones not in AD.

Why would that be?

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@matt howell You said they aren't in AD, if a user doesn't have an AAD/OrgID then they would not be able to access the video in Stream.  The team is looking at these types of external access, but not currently available.