Sep 13 2018 09:45 AM
Hello and good day! I have a user who is the admin of her Yammer group, can create live events in Stream, holds an E5 license but can only select Quick Start in Teams and not external encoder.
Any thoughts?
Sep 13 2018 11:58 AM
Sep 13 2018 12:04 PM
The Yammer group she is using is public, but both my regular and QA accounts work just fine.
Sep 17 2018 11:10 PM
Confirm if the user has External Encoder Enabled.... check out the detailed instructions in enabling-external-encoder-in-microsoft-teams-live-events ...Or the attached document...
Hope this helps...
Sep 18 2018 10:34 AM
Thanks Julian. I will reach out to my IT dept to see if they can check this setting.
Sep 18 2018 10:51 PM
Nov 28 2018 09:12 AM
Running the cmdlets in the article did not unlock the section for external encoders I'm finding out. I've waited almost 24 hours and it's not seen in my Teams client as available yet. Is this another "by design" by MSFT I'm wondering?
Nov 28 2018 10:43 PM
I'm sure Microsoft will make it a simple checkbox in the admin console...in future... for now we have to use the powershell route...
Back to powershell...Did you get the output
"AllowBroadcastScheduling : True" for the command "Get-CsTeamsMeetingBroadcastPolicy -identity Global"... This is key for enabling this option... and this needs to be done in the admin.teams.microsoft.com
1) Create Live Events Policy -> ensure it has "allow Scheduling" enabled
2) Check if user has this policy assigned
Let me know if it worked...
Nov 29 2018 10:42 AM
Thank you. This worked, I think there was some confusion on the Encoder box being grey but the support for the Ext. Encoder was indeed enabled. Thanks for the quick reply.