Unable to open video clip on MS Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-1119853%22%20slang%3D%22en-US%22%3EUnable%20to%20open%20video%20clip%20on%20MS%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1119853%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3ERecently%20I%20had%20a%20video%20meeting%20with%20a%20friend%20%2F%20business%20owner%20who%20subscribes%20to%20MS%20Teams%20and%20he%20sent%20me%20the%20MS%20Stream%20link%20to%20view%20our%20meeting%20however%20when%20I%20opened%20it%20the%20message%20said%20'the%20video%20content%20could%20not%20be%20found%2C%20the%20content%20may%20have%20been%20removed'.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%20what%20the%20issue%20could%20be.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAs%20yet%20I%20do%20not%20have%20a%20paid%20subscription%20for%20MS%20Teams%20although%20my%20business%20has%20a%20several%20365%20licences.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20help%20much%20appreciated.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%2C%20Sean%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1124034%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20open%20video%20clip%20on%20MS%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1124034%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F526866%22%20target%3D%22_blank%22%3E%40Seanw35%3C%2FA%3E%26nbsp%3BI'm%20having%20the%20same%20issue.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1126412%22%20slang%3D%22en-US%22%3ERe%3A%20Unable%20to%20open%20video%20clip%20on%20MS%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1126412%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F526866%22%20target%3D%22_blank%22%3E%40Seanw35%3C%2FA%3E%26nbsp%3Bthis%20was%20happening%20for%20me%20because%20it%20was%20opening%20the%20link%20in%20a%20Chrome%20window%20where%20I%20was%20signed%20in%20with%20a%20different%20Microsoft%20account.%3C%2FP%3E%3CP%3EI%20copied%20the%20URL%20and%20opened%20it%20in%20an%20Incognito%20window%20and%20signed%20in%20with%20the%20correct%20account%20and%20it%20worked.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Occasional Visitor

Hi,

Recently I had a video meeting with a friend / business owner who subscribes to MS Teams and he sent me the MS Stream link to view our meeting however when I opened it the message said 'the video content could not be found, the content may have been removed'.

 

Any ideas what the issue could be.

 

As yet I do not have a paid subscription for MS Teams although my business has a several 365 licences.

 

Any help much appreciated.

 

Best, Sean

 

 

2 Replies

@Seanw35 I'm having the same issue.

@Seanw35 this was happening for me because it was opening the link in a Chrome window where I was signed in with a different Microsoft account.

I copied the URL and opened it in an Incognito window and signed in with the correct account and it worked.