Unable to edit transcript

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New Contributor

I've run into an issue where I can't seem the edit the auto-generated transcript on a recent upload. I've checked other videos to see if I can edit their transcripts, but can't with these ones either.

 

It allows me to re-write the captions, but won't allow me to replay or tick the caption. When I go to the next caption, it doesn't save what I edited and reverts back to the auto-generation.

 

Is anyone else experiencing this issue?

1 Reply
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Hi @SamPayne,

A few quick questions -

1.) Are you the owner of the video? (https://docs.microsoft.com/en-us/stream/portal-edit-transcripts)

2.) Have you tried downloading the captions file, amending it, and then re-uploading it per this article: https://support.office.com/en-us/article/Edit-the-transcript-of-a-meeting-recording-in-Teams-2f46138...

Let me know how it goes!

Best, Chris