Transcription Hidden or Not Displaying

Occasional Visitor

Hey guys, having an issue with the auto-generated captions. They are turned on, and have previously been visable for a video that's been uploaded, but are now not displaying. I can still search the transcription, and can download the file, but they aren't displaying alongside the video, and can't be readily edited.

1 Reply
Where can we download the file, if the video was not ours but it was share with us. Is this possible?