May 21 2018 03:54 PM
Hi,
I uploaded and embedded a video into my Blackboard lesson. Students are unable to view. They get a message that states "Please Try Again or Contact Support." I can view, but they can't.
May 22 2018 03:59 AM
Hi Natacha,
Have you chosen who can see it while uploading the video in the Microsoft Stream and published it?
if not please do the same, hence your students will able to see it. if you already did the same and still face the issue, Please let me know.
Regards,
Himanshu
May 22 2018 10:00 AM
I did do so, but the students were still unable to view without logging in.
May 23 2018 01:12 AM
Hi Natacha,
as per current status, External sharing with stream video is not possible.
please check below Microsoft thread, They are working on this enhancement and will deliver soon.
So, till this feature is integrated, the user with credential can only view the video, So They need to login before viewing the video.
Let me know if you have the further query to this.
Regards,
Himanshu