Students can not watch video

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Occasional Visitor

Good morning, 

I am an instructor and we have "class" every morning that is recorded. When my students try to watch the video at a later time they get "user token invalid" does anyone have any ideas what this is about?

2 Replies
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Hi @Brenda0810

See this guide here

https://microsoft365pro.co.uk/2020/03/30/teams-fightcorona-in-the-meeting-playing-video-with-audio/

1.) Can students access videos any way like in this article?
2.) Are all the students in the same Office 365 tenant as you? Or are you in a different tenant?
3.) Do they all have permissions on that video? Have you checked on the video within Microsoft Stream?

Let me know how you get on

Best, Chris
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Usually this happens if you open the link and let it sit for awhile and your security token expires. refreshing the browser usually will correct the issue?