Stream videos not playing

%3CLINGO-SUB%20id%3D%22lingo-sub-792357%22%20slang%3D%22en-US%22%3EStream%20videos%20not%20playing%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-792357%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%3C%2FP%3E%3CP%3ESince%201st%20Aug%202019%20none%20of%20our%20uploaded%20videos%20are%20streaming%20at%20our%20organization%20(hct.ac.ae).%20Is%20this%20a%20Microsoft%20issue%3F%3C%2FP%3E%3CP%3EThanks%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Visitor

Hi all,

Since 1st Aug 2019 none of our uploaded videos are streaming at our organization (hct.ac.ae). Is this a Microsoft issue?

Thanks,

 

1 Reply
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Hi @Raj-Office365

If none of your uploaded content is playing at all via web.microsoftsteam.com for any users I would personally raise a ticket with support via your Microsoft 365 admin centre (login.microsoftonline.com).

Unfortunately, Stream is an application not currently in Service Health (I opened a uservoice for this a few months back) so again, you'll need to reach out to support to confirm if any service incidents have taken place.

Hope that answers your question!

Best, Chris