Stream video processing too slow

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New Contributor

I recorded a 20 minutes video in the morning and after 3 hours is still not processed and uploaded in Stream. Thats to slow. Is there a problem in the servers today ? Cause I should use other software

 

ps1 Right now its 5 hours still not processedstream.PNG

 

ps2 At least the process started its still 0% but i have hope

stream2.PNG

4 Replies

@FilippoAD 

 

I have exactly the same problem today. But it processed a video rather quickly a few weeks ago. I am hoping it is a busy server day and will quickly resolve itself.

@FilippoAD 

 

I'm also having the same problem!

More over when me or my classmates try to record the lecture after some minutes the recording stops.

@FilippoAD 
I have the same problem from yesterday.

Our entire school is depending on the streaming channel these days and it's starting to crash. Hours to process videos that finally doesn't work: Problem with your video...

Please, is it possible to solve it? Or maybe we will need another software to make this...

@FilippoAD 

 

I am looking for any tips....This is a CRUSHING issue in my work. I am worked many hours unpaid over time due to this issue. I am uploading 1hr videos. I have tried uploading from my PC to Stream and from a SharePoint page in the same tenant. WORSE withing tenant!!!!  It takes more the 8hrs and disrupts all my work. It times out and crashes often, so I have to run an app in the background of my PC to keep it alive and always do this overnight. I Have high speed internet and ZERO other devices running. Stream upload is the only place that this is slow. I can upload and drop this very same file across any other 365 app in seconds. I need this addressed immediately. There is no help in documentation for Stream uploads. I am running Live events that MS decided can't auto upload to Stream...so the entire thing is a bit insane. I get that it's blob and a different type of storage, but the process needs to be upload in a second and then MS does the rest in the background without involvement of my PC ticking at glacial speeds. I am 4 hours in and only at 18%....