Stream Video not playing in Sharepoint for other users

Occasional Visitor

Hi, I'm personally not having issues with the Stream video I uploaded into a SharePoint Community page. And initially there seemed to be no issues at all, however, now... my manager is advising that she is having issues viewing the video. I went to my video on stream which I uploaded from my computer. Its a training overview.... and nothing seems to be not working on my end. Everything seems to be fine. But my manager keeps getting the following message: "Looks like there is an issue, Something went wrong while logging you in. Please try again later. Client session ID 1a20a842-a19a-4fb2-a7d8-97307fbc36c3. But why would she need to login to view the video? I copied and pasted the "Share" link into SharePoint utilizing the Stream app. Not understanding why she's receiving that message.

 

Error Message others see.Error Message others see.

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