Jan 24 2018 08:42 PM
Jan 24 2018 08:42 PM
I embedded a Stream video onto a SharePoint page with a Script Editor webpart, which is working as expected on desktop.
But when I open the page in mobile (Safari on iOS), the embed doesn't appear at all - it's just blank. But if I then go to https://web.microsoftstream.com/ and then come back and refresh the page with the embed, the video appears correctly.
Any ideas as to why this is happening and anything I can do to resolve it? This is intended for the homepage of a company intranet so it's a potentially major issue for the mobile user experience.
Jan 24 2018 10:57 PM
Well, from my experience the issue you are having is because embedding a video in a SPO page using iFrames does not completely work and I have experienced this myself...that's the reason why we have a Stream WebPart for modern webpages, but unfortunately we don't have it for classic pages... adding @Marc Mroz here for visibility on this topic
Jan 25 2018 08:08 AM
Adding @Saili Raje from our Stream team to take a look at this one as she is working on the auth flows for embed videos and owns the player we use in Stream.
Jan 26 2018 06:48 PM
HI, @Thomas Lalor! Sorry that you are experiencing a blank embed. Out of curiosity, what version of IOS are you running? Also are you blocking cross-site tracking in you safari settings? If so, can you try clearing you cookies/safari history, disabling cross-site tracking prevention and then try again?
Jan 28 2018 01:32 PM
Hi, @Saili Raje, I'm on iOS 11.2.5. I disabled cross-site tracking prevention and cleared cookies and the embed loaded, so that appears to have worked. Is this the only way to get around the issue? When launching the intranet out to the organisation it's probably not going to be feasible to instruct everyone they need to do this..
Feb 06 2018 12:25 AM
As of now this is the only solution we are aware of, however we are continuing to look for better workarounds and will keep this thread up to date.
Feb 09 2018 04:35 PM
Feb 12 2018 01:38 AM
We are experiencing the same on IE. Stream wp embedded on modern pages no longer displays the video thumbnail, but the sign-in option - which results in an error. Please advise.
Feb 12 2018 08:05 AM
@Ian Hudson - There are issues with the stream webpart and stream embed working correctly in the SharePoint mobile app. We've been working for the last many months trying to come up with a technical solution to solve auth across our two services. We think we've made a break through in the last few days and are working the SP team to get a solution in place. There are changes on both the Stream and SP mobile side that are likely needing to be done before we can get this fully working.
Feb 12 2018 08:10 AM
@Edua Heuze - What's the error you are seeing? (Can you post a screenshot?) Your issue sounds like it may be a slightly different than others in this thread. Did the Stream webpart or embed ever work for you in IE on a SPO page? If not it's possible that you are running into trusted site/zone issues.
Can you look at this other thread and try the solution in there:
Feb 13 2018 03:18 PM
Hi Ian there are a few technical limitations in the SharePoint iOS app that we are working on at this time, we apologize for the inconvenience.
Feb 14 2018 02:09 AM
Feb 14 2018 02:09 AM
Our issue was different. We had our videos working correctly over the past few month when they suddenly displayed the Stream login option that resulted in an error when clicked. It is now working again, back to normal.
Sep 25 2018 11:33 AM
Sep 27 2018 01:26 PM
Hi @Sanum S, unfortunately there are no other work-arounds as the behavior is completely dependent on how Safari handled cookies in iframes. We are working on fixing this behavior in the iOS sharepoint app which should alleviate some of the login friction once we deploy the fix
Oct 10 2018 05:03 AM
Does Apple know about this or do we need to log this with the Apple techcommunity as well?
Oct 10 2018 03:50 PM
Apple is aware of the behavior as it exists today and when we filed the iframe cookie bugs they marked the bug as a dupe. You are free to reach out to them directly as well.
Oct 26 2018 05:50 AM
I would like to know if there has been a resolution for the above subject.
Nov 01 2018 05:29 PM
are hoping to be able to deploy our workaround soon, that allows users to playback the content in the app without seeing an error. The experience would allows users to click the play button and navigate to a new viewing experience in the app to work around the blocking behavior that Apple has implemented. stay tuned for the news :)
Nov 20 2018 08:27 PM - edited Nov 20 2018 08:44 PM
I just wanted to notify you all that our changes have been pushed to prod in the sharepoint iOS app so you should be able to playback you Stream content without logging in now. Since Apple blocked our inline playback flow we implemented a placeholder that you can select which pops open the video player or channel embed and enables you to playback. Please let me know if you have any questions!
thanks for all your patience and feedback!