SOLVED

Stream Admin Settings disappear

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Occasional Contributor

Hi, I am listed as Stream admin by our tenant admin and was able to access the admin settings in Stream until this morning. Our tenant admin has tried to remove and re-add me as Stream Admin but I am still unable to access Admin Settings in Stream. Any troubleshoot tips to resolve this issue ? We have E3 plan. Thanks

 

Joe

5 Replies
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I just opened up a ticket to have our on-call engineers investigate. I'm hearing this from a few customers at this point.

 

Do you have any screen shots you can share and your ? > About Microsoft Stream info (session ID, DC)?

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We've just experienced this problem as well.  Full Global admins still have the power, but stream-only admins no longer have the permission.

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Best Response confirmed by Marc Mroz (Microsoft)
Solution

Thank you for reporting this.

We've been able to identify the issue and are working to fix it. Our target is to have a hotfix out by end of day today which puts everything back working.

 

Updates on this issue will be posted here: http://aka.ms/StreamServiceUpdates

 

For more information on how we message on service updates you can read this help doc: 

https://docs.microsoft.com/stream/service-updates

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Stream Admin Settings are back.  

Thanks

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The hotfix for this went out to all data centers last night around 7pm PST. This should be fixed now. Sorry for the interruption.