Mar 24 2021 04:12 AM - edited Mar 24 2021 05:23 AM
I've just started to use Stream to capture screen recordings (Powerpoint presentations). I have no technical issues as all if camera and microphone are switched off. Similarly, I have no issues with the microphone switched on..... I can record a PPT presentation with full audio. No problem.
However, when I activate either my external webcam or internal webcam, the Start Recording button does nothing. Clicking on the Start Recording button should take me to the 'Share your screen' options but clicking the button has no effect. I've checked my permissions and I've allowed the site to use my camera (chrome://settings/content/camera). The Chrome tab confirms "This tab is using your camera or microphone" and the camera is showing that it is on and activated. But Stream won't record.
Can anyone suggest a solution please?
Post-script #1: I also have the same issue using Edge browser (so not a Chrome browser issue!).
Post-script #2: Logged in to Microsoft account on a different laptop using integrated camera - same issue. So problem does not seem to be connected to hardware being used. Is there, I wonder, an Office 365 account setting that limits camera use that is over-riding the Stream configuration options?
Mar 25 2021 04:43 AM
SolutionMar 25 2021 04:43 AM
Solution