Sound issue when downloading video from Microsoft Stream

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Occasional Visitor

Hello,

 

We have recorded a meeting on Microsoft Teams and it is available on Microsoft Stream.

However when I download the video from Microsoft Stream, the sound is cut at some point in the video. There is no sound issue when I watch the video on Microsoft Stream.

 

Please advise on what I can do, as I need the video file of this recording.

 

Thank you

 

Paul

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