May 22 2018 04:08 PM - edited May 22 2018 04:11 PM
Hi I've uploaded my power points to Microsoft stream. the pp presentations have recorded audio, but I cannot hear it after uploading it up to video stream. Any assistance on how I can get audio to work?
May 23 2018 03:18 AM
Hi Natacha,
Based on below thread, Audio files are not supported with Microsoft Stream, So you need to convert the video file with a static background image by adding name /date and other relevant information about the audio file.
https://techcommunity.microsoft.com/t5/Microsoft-Stream-Forum/Audio-files-in-Stream/td-p/151988
let me know if you still face issue after converted into Video file and uploaded into the stream
Regards,
Himanshu
May 30 2018 08:51 AM
Was it an audio only file? Or was it a video file?
If it's audio only we don't support that.
If it was a video and the audio just didn't come through, I'm not sure what the issue is it sounds like some sort of bug. Can you have your O365 admin open a support ticket so we can help troubleshoot?
May 30 2018 09:05 AM
It was an audio file only from my class lecture. Thank you.