No audio for first few seconds in my Stream videos

New Contributor

In Chrome, after uploading a video to Stream, and this has only happened for videos with music in the intro so far, the first 3-4 seconds do not play sound. Instead, if I turn up the volume for that part I hear this atmospheric/processing sound.

 

There is no problem when I play the video immediately after the upload. But if I refresh the page, or close then open the page again, the bug happens.

 

When I download the video back from the Stream page, the downloaded file plays fine.

 

Other Browsers

Firefox: First 2 seconds do not play sound on first play, but when I drag the playhead to the start again and play, it plays fine.

Safari: Same problem as in Chrome.

 

Mobile

Works fine on the Stream app for my iPhone.

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