MP4 video file and vtt caption file moved but caption not available

Microsoft

Hello,

We moved the recorded Stream MP4 video file and the associated vtt caption file to the same directory on a another server which hosts and plays video files, but when the video plays, there is no captioning available. How do we link them up?

 

The video does show the captioning on the source Stream site.

 

thanks

 

2 Replies

@Bret_Fraser  A) Same language settings? B) How long did you wait in the new tenant?

I don't think it's a Microsoft Teams tenant (it's a 3rd party host for video files), so I'm guessing I need to use an html file with video and track elements to associate the two files. I will try that. thanks