Mix to Stream Migration Failures

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New Contributor

I was happily using Office Mix for its easy navigation and interactive features for my two online courses.  I have requested all my Mixes be migrated to Stream, and all of my Mixes show that they have successfully migrated under Mix, but only about a third of them actually show up on Stream.  When I click the Stream links that now show for "successfully migrated" mixes, I get the following error: "This video isn't available.  There's something wrong with the Video ID for this page."

I cannot manually re-migrate those Mixes.

I need help with this very badly-our new term starts Jan 15th!  I have two entire classes that relied on this platform!

 

MixMigrationFail.png

2 Replies
Update: here is what I have found so far. Any Mixes on pages 2 or 3 (of 3) failed to migrate. This would correspond to any Mixes uploaded prior to a certain date; however, since Mix only shows "a year ago" I cannot find an exact date of upload.

Have you received a fix?