Meeting Recording

[Emily_Chatham]

I recently received an email to a meeting recording (for my meeting) but instead of my webinar I have 4 hours of a blank screen with no sound. I've previously had no problem with recordings. Is there any way to recover the meeting? Has this happened to anyone else?

[#2]

Hi @Emily_Chatham .   I have the same thing for one of my videos, interestingly recorded around the same time (August 21st).  Did you ever find a solution to yours?

Thanks,

Bill.

[#3]

Hi @Emily_Chatham .

Found the resolution to my issue anyway.  When the meeting was being recorded by Teams, for whatever reason, it was being recorded twice.  When I looked at the uploaded recorded meeting in Stream, I saw them both - the blank one, and the 'good' one.  Perhaps check your Stream library.

Bill.