May-day - Image appears with 1/1,5 second delay

Occasional Visitor

Hi all! I'm recording a video about 9/10 minutes length. I tried three times and always end up in the same situation. Video is recorded (never paused). When in the form "Review recording" the video is fine, perfect match between voice and images. The video is then uploaded to Stream. In the "Upload to Stream" form the video is still fine, perfect match between voice and images. The video is the published. Once the recording is ready if I run the video, images arrive with 1/1,5 sec of delay. In addition greeting at the beginning of the video (2 sec) are no more available (cut). 

The video is perfect if watched with another software. Also tried the following: downloaded, run and is fine, uploaded, run and is not fine.
I don't know what to do, please help!

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