SOLVED

Internal user cannot access the shared video

%3CLINGO-SUB%20id%3D%22lingo-sub-744217%22%20slang%3D%22en-US%22%3EInternal%20user%20cannot%20access%20the%20shared%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-744217%22%20slang%3D%22en-US%22%3E%3CP%3Ehello%2C%20I%20have%20shared%20a%20video%20on%20Stream%20with%20a%20colleague%20of%20mine%20who%20uses%20the%20same%20e-mail%20domain%20on%20Microsoft%20stream.%20She%20received%20the%20invitation%20to%20watch%20the%20video%20but%20cannot%20access%20it.%20When%20she%20follows%20the%20link%20from%20the%20invitation%2C%20the%20page%20tells%20her%20that%20video%20is%20%22may%20be%20not%20for%20you%22.%20What%20could%20be%20the%20problem%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-744226%22%20slang%3D%22en-US%22%3ERe%3A%20Internal%20user%20cannot%20access%20the%20shared%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-744226%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3E%3CBR%20%2F%3ESounds%20like%20permissions.%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20you%20go%20to%20web.microsoftstream.com%20and%20log%20into%20the%20portal%2C%20select%20your%20video%20and%20edit%20it%2C%20either%20adding%20her%20or%20make%20the%20video%20accessible%20companywide.%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20that%20answers%20your%20question!%20Let%20me%3CBR%20%2F%3Eknow%20how%20it%20goes.%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-744440%22%20slang%3D%22en-US%22%3ERe%3A%20Internal%20user%20cannot%20access%20the%20shared%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-744440%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F373179%22%20target%3D%22_blank%22%3E%40N_Titley%3C%2FA%3E%26nbsp%3BLet%20us%20know%20if%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F169605%22%20target%3D%22_blank%22%3E%40Christopher%20Hoard%3C%2FA%3E%26nbsp%3Bsuggested%20fix%20works%20you%20issue%20as%20it%20might%20be%20related%20to%20issue%20im%20having%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FMicrosoft-Stream-Forum%2Fquot-Almost-done-quot-and-quot-This-may-not-be-for-you-quot%2Fm-p%2F724014%23U724014%22%20target%3D%22_blank%22%3E%22Almost%20done%22%20and%20%22This%20may%20not%20be%20for%20you%22%20issue.%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EThanks%3CBR%20%2F%3EBarry%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-744470%22%20slang%3D%22en-US%22%3ERe%3A%20Internal%20user%20cannot%20access%20the%20shared%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-744470%22%20slang%3D%22en-US%22%3Ethanks%2C%20editing%20and%20adding%20the%20colleague%20through%20edit%20option%20helped.%20My%20understanding%20was%20that%20if%20we%20share%20the%20video%20the%20invitee%20will%20be%20added%20to%20the%20list%20of%20people%20who%20can%20watch%20the%20video%20online%20by%20default.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-744509%22%20slang%3D%22en-US%22%3ERe%3A%20Internal%20user%20cannot%20access%20the%20shared%20video%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-744509%22%20slang%3D%22en-US%22%3ENo%20worries%20glad%20it%20helped!%3CBR%20%2F%3E%3CBR%20%2F%3EHere%20is%20an%20article%20which%20should%20help%20in%20the%20future%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fstream%2Fportal-permissions%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fstream%2Fportal-permissions%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EBest%2C%20Chris%3C%2FLINGO-BODY%3E
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New Contributor

hello, I have shared a video on Stream with a colleague of mine who uses the same e-mail domain on Microsoft stream. She received the invitation to watch the video but cannot access it. When she follows the link from the invitation, the page tells her that video is "may be not for you". What could be the problem?

4 Replies
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Solution
Hi,

Sounds like permissions.

If you go to web.microsoftstream.com and log into the portal, select your video and edit it, either adding her or make the video accessible companywide.

Hope that answers your question! Let me
know how it goes.

Best, Chris
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@N_Titley Let us know if @Christopher Hoard suggested fix works you issue as it might be related to issue im having "Almost done" and "This may not be for you" issue.

Thanks
Barry

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thanks, editing and adding the colleague through edit option helped. My understanding was that if we share the video the invitee will be added to the list of people who can watch the video online by default.
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No worries glad it helped!

Here is an article which should help in the future

https://docs.microsoft.com/en-us/stream/portal-permissions

Best, Chris