GotoMeeting recording error

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Occasional Visitor

I'm trying to upload a GTM recording that a vendor shared to our Streams channel. I downloaded the video as an MP4 and uploaded it, but when we try to view, we geta message that says:

"Somthing went wrong while playing the video. The video may be missing data or the contactn may have been removed: Error code 0x20200194."

The video on GTM has sharing turned on. Any idea how to fix this?

2 Replies

@jborkovich hi there! can you report a bug from your video page?

simply click on the smiley face icon in the top right hand corner > file a bug > and report your issue (feel free to mention my name in the description so I can filter through all the feedback)

 

Thanks!

-Saili 

 

@jborkovich also can you make sure your video is published and that another owner hasn't deleted it accidentally? 404s can occur when content is being replaced or deleted.