Feb 02 2021 10:15 AM - edited Feb 02 2021 10:16 AM
Hi, I am a teacher using Microsoft Stream to record video lessons (my screen/voice) to upload to Teams.
I had been using it fine for the last 3 weeks but since Friday, I have started getting an error message when uploading - see attached. This occurs when I click on 'upload to Stream.' It prepares up to 75% and then says 'Preparing failed. Something went wrong preparing your video. You can try again or download the original version.'
I seem to be able to upload short videos (e.g. up to 2 minutes) but I was previously able to record and upload videos up to the limit of 15 mins.
I really need this to work in order to facilitate remote learning so would be very grateful for any advice or suggestions for how to fix this.
Many thanks! Jessica
Feb 02 2021 10:42 PM
@Jessica90 did it resolve yet? How big or lengthy was the reocreded video? Sometimes if therre is a huge recording with many moving parts in the meeting video, the size of the video grows bigger and it can break. i too faced it once but was able to upload it in the next attempt
Feb 03 2021 01:05 AM
Thanks for your reply - unfortunately it hasn't resolved. It's been like this consistently since Friday despite repeated attempts! Even after a 4 minute video it won't upload :( there isn't that much movement it's basically just me sharing a slide show and talking over it... so frustrating!
Jul 20 2022 11:59 AM