error "your browser does not support playback inline" on mobile device

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Frequent Visitor


one user using iphone and  both chrome & safari will show this error messange when
using sharepoint embedded stream video.

the user can use laptop browser to watch the video so I believe this is not permission issue
but I search for a while there is not a error messenge like this in
https://docs.microsoft.com/en-us/stream/portal-understanding-playback-errors

does anyone know what to do?

0E30C91A-760A-4A8E-B6AE-284984E7AE14.jpg

1 Reply

@Yu-Jie_Wang did you ever get this problem sorted? I have a student who cannot access my pre-recorded lessons on stream for the same reason.