I'm deploying a video to a dozen different countries, so I have a dozen different VTT files so viewers can select the language they want when they're watching the video. However, all letters with accents are currently being replaced with a '?' in a diamond instead of the actual letter. This means that countries like Spain, Portugal and Sweden are having a lot of trouble reading the captions.
Is there a way to fix this myself? Or is it a bug that needs a central fix?
Hi @Deleted it looks like this may be a character encoding issue. How are you generating the VTT files? Do you know if they are utf-8 encoded? Can you uproved an example VTT file that displays the '?''s please?
@Mariel Vargas I don't know if you solved this already, but you can save them as UTF-8 encoded straight from normal Notepad. Just choose "Save as" and beneath the file type, you can choose which encoding you want to save it as.
I did this for all my subtitles and it works well!