Aug 13 2017 06:21 AM
https://web.microsoftstream.com/video/3bd365b9-75eb-47e8-bba7-610ae69fad59?list=trending
whenver i try to watch a video , it wont let me watch it, and says there is a problem, when nothing is wrong with the file. plus, when i try to upload something from my ipad, it says that the video is taking longer than usual, and fails to upload. when i try to contact customer support, this comes up.:
Aug 13 2017 06:38 AM
Adding @Marc Mroz....by the way: are you experiencing these problems when accessing to the video from a browser in a PC?
Aug 13 2017 06:41 AM
I cant even upload the supported file types.
Aug 13 2017 06:42 AM
Aug 14 2017 10:59 AM
We'll look at this. If you can share one of your sessionID with us that'd help us. You can go to "?" in the header and click on "About Microsoft Stream". There is a session ID there. cc:
Aug 15 2017 07:59 AM
and whe you click on that link, it says that there is something wrong with the video
Aug 18 2017 07:24 AM
Yes. and mobile phones and tablets wont work too!
Aug 18 2017 07:26 AM
My current session id is 59ee4338-9070-4c91-9e36-f1212d9a4f48
Aug 18 2017 12:36 PM
Nov 04 2017 05:04 PM
Also, the azure media player is not working because of (Error code 0x20400003) how do i fix this?
Nov 07 2017 08:37 AM
@Ava 970 Farrugia - I'll send you a private message and we can get more information from you to investigate what's going on.