Can't upload

%3CLINGO-SUB%20id%3D%22lingo-sub-747242%22%20slang%3D%22en-US%22%3ECan't%20upload%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-747242%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20have%20upped%20our%20storage%20space%2C%20but%20are%20still%20getting%20a%20message%3A%20%22You%20can't%20upload%20this%20video%20because%20your%20tenant's%20storage%20quote%20has%20been%20exceeded%22.%20The%20video%20is%20only%203GB.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20ideas%20how%20to%20fix%20this%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAlso%20wondering%20if%20there%20is%20a%20maximum%20file%20size%2C%20and%2For%20recc's%20on%20how%20to%20prepare%20HD%20files%20for%20upload.%20Can%20stream%20handle%20ProRes%20files%2C%20or%20do%20they%20need%20to%20be%20more%20compressed%2C%20in%20something%20like%20H264%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-747242%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3Edreamdivermedia%40gmail.com%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-747334%22%20slang%3D%22en-US%22%3ERe%3A%20Can't%20upload%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-747334%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F374042%22%20target%3D%22_blank%22%3E%40ARCvendor%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAfternoon%2C%20Have%20you%20tried%20saving%20the%20video%20into%20a%20different%20format%20such%20as%20WMV%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

We have upped our storage space, but are still getting a message: "You can't upload this video because your tenant's storage quote has been exceeded". The video is only 3GB. 

 

Any ideas how to fix this?

 

Also wondering if there is a maximum file size, and/or recc's on how to prepare HD files for upload. Can stream handle ProRes files, or do they need to be more compressed, in something like H264?

 

Thank you.

1 Reply
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@ARCvendor 

Afternoon, Have you tried saving the video into a different format such as WMV?