Feb 04 2020 06:16 AM
Just getting to grips with Stream, and the auto-captioning.
Our videos are consistently out of sync - the timings of each caption are way out. I can't see an option to edit those timings, only the text.
How do I rectify this, please? If the auto-captions aren't in sync with the audio, then they're completely redundant.
Thanks for your time.
Feb 04 2020 07:45 AM
Feb 05 2020 12:34 AM - edited Feb 05 2020 12:37 AM
Thanks @Christopher Hoard. That pulls all the captions into one nice, neat paragraph. What I need is to be able to change the timings - not remove them - on the transcript. Currently they are all over the place (which seems an odd thing to get wrong?!) but they are not even close to the timings on the video. I need to align the captions with the audio, by amending the timings - but I can see no way to do that.
There must be a way, surely?!
Feb 05 2020 01:16 AM - edited Feb 05 2020 01:26 AM
Hi @sitwi
@Marc Mroz may be able to give some guidance here on the next course of action. I would be interested if this was in another place than the caption file itself
Have you thought about the possibility of editing the video and turning the autocaption off which removes it from the video, then editing it again and turning the autocaption back on? It takes a few hours but should rebuild it, and may correct the issues. Could be worth a try
Let me know how it goes
Best, Chris