SOLVED

Wirecast is not connecting to MS Stream

Microsoft

I have a customer who is trying to connect Wirecast encoder to MS Stream live event.

But he is getting an error message :

TechEngineer13_0-1591637391602.png

We have tried , on VPN and without VPN but same issues.

 

Can Any one help ?

 

Thank you 

4 Replies

Stream does not need credentials, by chance did you try entering in those?

Can you provide a screenshot from the Output Settings? 

@Susheel_Dogra 

@Scott Tupper 

 

Its not getting connected at the initial stage itself. When we enter the RTMP / RTMPs link it give an error message which I shared in the inital message .

do you know if port 1935 is open at the firewall?  It's not a common port and a lot of network guys like to close down non-essential ports.@Susheel_Dogra 

best response confirmed by Susheel_Dogra (Microsoft)
Solution

@Scott Tupper 

 

TCP ports 1935 and 1936 are open.

 

TCP ports 2935 and 2936 are open.

 

Thank you 

1 best response

Accepted Solutions
best response confirmed by Susheel_Dogra (Microsoft)
Solution

@Scott Tupper 

 

TCP ports 1935 and 1936 are open.

 

TCP ports 2935 and 2936 are open.

 

Thank you 

View solution in original post