Why some video has no transcript & closed captions

[zhozhu2018]

Hi guys,

My mother language is not English, so preferred videos with caption/transcript, but I found some Stream video go with them while others not. Like this one:https://msit.microsoftstream.com/video/4ea76c9c-d39f-489d-9152-e3d3704b7f51.

Could anyone tell me why, the captions were generated automatically when being uploaded.  Is it possible to open these features?

Thanks in advance.

Zhonghua

[#2]

Hi,

Caption & transcript to the videos must be done individually for each video . I never seeon an option at the admin level.

Please refer below article for enabling caption/transcript.

https://docs.microsoft.com/en-us/stream/portal-autogenerate-captions
https://docs.microsoft.com/en-us/stream/portal-configure-transcript-mode

Hope this helps
Thuyavan

[#3]

Thanks Thuyavan,

SO you mean the original submitter didn't check the generate captions button, then is there any solutions to generate it, like download and upload again?
Zhonghua

[#4]

Yes you are right.

Hope this helps! 

[#5]

But the problem is I can't download, I'm not the submitter/uploader.

[#6 · Accepted solution]

In order to download a video from stream, the video must be added to the group or channel by the submitter and the submitter must make you as owner . if you have "Display " rights you can only view and cant download .

[#7]

The videos are uploaded by "Learning Media", can't find contact person, and even I found, I doubt they can grant me as the owner.  

[#8]

I dont think you would be able to get it then :)