Jun 12 2020 08:52 AM
Hi,
Many users are reporting a "There's problem with the network" error they see when they access certain videos. Some people are able to view the video, but many are not and get the error when the video loads.
Is anyone experiencing this issue?
Jun 26 2020 01:46 AM
Jul 07 2020 12:19 AM
@conradchu we are getting this issue too and i am getting it in the neck!
Purely speculation as i have no idea what stream is like behind the scenes, but It feels like one of the media servers behind stream isn't responding properly whilst others are.
Please investigate Microsoft!
Jul 07 2020 12:12 PM
We are getting this constantly. I have found a very simple fix which is annoying but has worked every time. If the URL shows www.microsoftstream.com we just change it to web.microsoftstream.com and the video plays every time. Hope this works for you until they fix it properly.
Jul 21 2020 06:44 AM
@skinnyoldcoot Wow, I can't believe that worked. Please Microsoft... fix this!
Oct 29 2020 04:18 AM
@Sunil I found a simple solution to this. Just reset the browser you are currently trying to open the stream video.