A few days ago I noticed that transcripts were missing from some videos. Then after a day or two it would reappear. I opened up a support ticket which was directed to the SharePoint team after sometime and today I was told that Transcripts were being removed from all videos and if they are still present on some I should show them.
As of today, the transcripts are still missing on the videos I was looking at earlier but they still show up for some other videos.
While I have asked them more questions I just wanted to post here to know if others are already aware of this and if anyone knows the reason why ?
Note that when the transcript is missing from some videos, there is NO option to enable it either under 'View Settings'. For the videos that still have transcripts showing, I can see the option to disable/enable transcripts under View Settings.